> For the complete documentation index, see [llms.txt](https://docs.weka.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.weka.io/4.4/support.md).

# Support

- [Release support and commitments](https://docs.weka.io/4.4/support/release-support-and-commitments.md): Learn about the WEKA software release cycle, support timelines, and upgrade policies to maintain system reliability and security.
- [Get support for your WEKA system](https://docs.weka.io/4.4/support/getting-support-for-your-weka-system.md): Discover WEKA's support policies, proactive approach, and helpful tips for a seamless start.
- [Diagnostics management](https://docs.weka.io/4.4/support/diagnostics-management.md)
- [Traces management](https://docs.weka.io/4.4/support/diagnostics-management/traces-management.md): This page describes how to manage traces generated by the WEKA processes.
- [Manage traces using the GUI](https://docs.weka.io/4.4/support/diagnostics-management/traces-management/manage-traces-using-the-gui.md)
- [Manage traces using the CLI](https://docs.weka.io/4.4/support/diagnostics-management/traces-management/manage-traces-using-the-cli.md)
- [Protocols debug level management](https://docs.weka.io/4.4/support/diagnostics-management/protocols-debug-level-management.md): This page describes the S3, NFS, and SMB protocols debug level management. A higher debug level provides more details for investigating issues.
- [Manage protocols debug level using the GUI](https://docs.weka.io/4.4/support/diagnostics-management/protocols-debug-level-management/manage-protocols-debug-level-using-the-gui.md)
- [Manage protocols debug level using the CLI](https://docs.weka.io/4.4/support/diagnostics-management/protocols-debug-level-management/manage-protocols-debug-level-using-the-cli.md)
- [Diagnostics data management](https://docs.weka.io/4.4/support/diagnostics-management/diagnostics-utility.md): Manage diagnostics data for clusters, servers, and containers with CLI commands.


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