NeuralMesh Observe overview
Validate performance, monitor cluster health, and troubleshoot your WEKA estate from a single SaaS observability interface.
NeuralMesh Observe is a SaaS observability platform for the WEKA® products. It provides a single web interface at observe.weka.io to monitor, plan, and troubleshoot your entire WEKA estate across on-premises, public cloud, and NeuralMesh Axon configurations.
Connectivity and access
Native telemetry: Observe leverages Cloud WEKA Home (CWH) telemetry as its foundation. Each cluster uploads statistics, events, alerts, and usage data in encrypted form.
For details on cloud telemetry data and the retention periods, see Cloud WEKA Home data collection.
Zero infrastructure management: You do not need to deploy or maintain any monitoring infrastructure or local agents.
Support portal SSO: Access is managed through Single Sign-On (SSO) using your support.weka.io credentials.
Included service: Observe is included with your WEKA software at no additional cost.
Key capabilities
Fleet-wide health and capacity monitoring
Unified dashboards: View the status of all clusters globally, including those in the cloud and on-premises.
Comprehensive inventory: Maintain visibility into servers, drives, filesystems, and S3 buckets.
Data retention: Access up to 12 months of historical data for long-term trend analysis and capacity planning.
Advanced performance analytics
Metric correlation: Use Hover Sync to align all charts (throughput, latency, IOPS) to the same timestamp for rapid root-cause analysis.
Resource attribution: Identify specific filesystems or clients consuming system resources.
External integration: Includes a Prometheus exporter for sharing metrics with third-party tools.
Intelligent alerting and diagnostics
Proactive notifications: Receive alerts for performance and health events through Slack, PagerDuty, Email, or Webhooks.
Client-level diagnostics: Troubleshoot connectivity and I/O distribution issues independently at the client layer.
Dedicated cluster views: Drill down into single-cluster dashboards that maintain the same diagnostic layout as the fleet view.
Get started
Complete two steps to onboard a cluster to Observe:
Enable and verify telemetry on the cluster (one-time setup).
Sign in to Observe and confirm visibility.
Before you begin
Confirm the following requirements:
Minimum cluster version: WEKA version 4.4.6 or later. Some Observe features require version 5.x.
Support portal account: Each user must have a registered account on support.weka.io.
Cloud telemetry enabled: The cluster must have Cloud WEKA Home telemetry enabled and upload data actively.
Procedure
Verify telemetry (one-time):
Check the cluster connection status:
If the cluster is disconnected, enable telemetry upload:
Allow time for the cluster to upload telemetry to Cloud WEKA Home.
Access Observe and validate: Sign in to Observe and confirm that the cluster appears.
Access Observe: https://observe.weka.io.
Observe uses Single Sign-On (SSO) with your support.weka.io credentials associated with your organization.
Clusters appear only after telemetry data is successfully uploaded to Cloud WEKA Home.
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