# Diagnostics management The WEKA system provides diagnostics information about internal processes at various levels. This information helps the Customer Success Team and R\&D to analyze and provide support when troubleshooting is needed. The WEKA system has the following tools: * **Traces:** Traces are low-level events collected by an internal tracking tool. The tracking tool collects the traces continuously on the backends and clients. * **Protocols debug level:** The cluster enables changing the log debug level (verbosity level) for each protocol container in the cluster. * **Diagnostics CLI command**: The diagnostics CLI command is used for collecting and uploading diagnostic data about clusters, servers, and containers for analysis by the Customer Success Team to help with troubleshooting. **Related topics** [traces-management](https://docs.weka.io/4.1/support/diagnostics-management/traces-management "mention") [protocols-debug-level-management](https://docs.weka.io/4.1/support/diagnostics-management/protocols-debug-level-management "mention") [diagnostics-utility](https://docs.weka.io/4.1/support/diagnostics-management/diagnostics-utility "mention") --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.weka.io/4.1/support/diagnostics-management.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.