The WEKA system provides diagnostics information about internal processes at various levels. This information helps the Customer Success Team and R&D to analyze and provide support when troubleshooting is needed.
The WEKA system has the following tools:
- Traces: Traces are low-level events collected by an internal tracking tool. The tracking tool collects the traces continuously on the backends and clients.
- Protocols debug level: The cluster enables changing the log debug level (verbosity level) for each protocol container in the cluster.
- Diagnostics CLI command: The diagnostics CLI command is used for collecting and uploading diagnostic data about clusters, servers, and containers for analysis by the Customer Success Team to help with troubleshooting.