Diagnostics management

The WEKA system provides diagnostics information about internal processes at various levels. This information helps the Customer Success Team and R&D to analyze and provide support when troubleshooting is needed.

The WEKA system has the following tools:

  • Traces: Traces are low-level events collected by an internal tracking tool. The tracking tool collects the traces continuously on the backends and clients.

  • Protocols debug level: The cluster enables changing the log debug level (verbosity level) for each protocol container in the cluster.

  • Diagnostics CLI command: The diagnostics CLI command is used for collecting and uploading diagnostic data about clusters, servers, and containers for analysis by the Customer Success Team to help with troubleshooting.

Related topics

Traces management

Protocols debug level management

Diagnostics data management